Sustainability Report 2021

33 IMD’s five core focus areas

Cutting Edge Education

Investment in Technology Opens New Possibilities Through 2021, IMD invested heavily in innovative technology to ensure effective program delivery in both face-to-face and via technology-mediated interactions. By equipping teaching rooms with the latest audio- visual equipment, and by working with faculty who redesigned programs for a virtual liVe format, IMD developed new ways of delivering real impact and reaching beyond the limits of in-person learning. This increases flexibility to tailor and pace learning to individual needs, with virtual liVe programs producing similar impact scores as face-to-face programs. About two-thirds of IMD’s program revenue base in 2021 came from technology- mediated programs, compared with more than 90 percent from face-to-face programs pre-pandemic. “Technology creates new opportunities, allowing us to reach deeper into an organization and offer executive education to those who did not previously have access,” said Louis Leclezio, IMD Chief Digital and Customer Experience Officer. For example, many participants from more than five countries in Africa participated in IMD’s liVe virtual programs in 2021. IMD also started to transform its flagship auditoriums (+350 seats) with the latest technology to capture and stream live sessions including four High Definition coordinators use various best-in-class applications for synchronous interactive and highly personalized learning with virtual study rooms, live polls (built- in Sli.Do or Mentimeter, virtual reality), interactive whiteboards and online collaboration tools such as MIRO. cameras and integrating AI technology. Faculty, learning managers and program

IMD continually invests in new technologies and pedagogical tools to remain competitive in a rapidly changing environment, where knowledge of the environmental, social and governance impacts of business is crucial. Education and pedagogy enabled by cutting- edge technologies is a priority and together contributes to our sustainability focus at IMD, while maximizing impact. Pedagogical Tools Bring Sustainability Dilemmas to Life In 2021, Professor Bettina Büchel developed a new experiential game, which put programparticipants in the shoes of sustainability managers aiming to support the strategic direction of the business. Participantsmust develop and implement a sustainability business unit strategy, while at the same time contributing to the company’s overarching sustainability strategy. The key learning focuses on the trade-offs between the short- and the long-term, between the different potential focus areas and their return on investment, and the alignment of goals and actions.

New experiential tools for learning in sustainability.