Solvable

Chapter One: Def ine your quest – Create an initial frame

30 Sasou, K. and J. Reason (1999). ’Team errors: definition and taxonomy.’ Reliability Engineering & System Safety 65 (1): 1–9. 31 See p. 171 of Orasanu, J. (2010). Flight crew decision-making. Crew resource management . B. G. Kanki, R. L. Helmreich and J. Anca. San Diego, CA, Elsevier: 147–180. 32 See pp. 100–102 of Ginnett, R. C. (2010). ’Crews as groups: Their formation and their leadership.’ Crew resource management . B. Kanki, R. Helmreich and J. Anca: 79–110. See also Lingard, L., R. Reznick, S. Espin, G. Regehr and I. DeVito (2002). ’Team communications in the operating room: Talk patterns, sites of tension, and implications for novices.’ Academic Medicine 77 (3): 232–237. See also p. 307 of Rogers, D. G. (2010). ’Crew Resource Management: Spaceflight resource management.’ Crew resource management . B. G. Kanki, R. L. Helmreich and J. Anca. San Diego, CA, Elsevier: 301–316.

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