Solvable

CONTENTS

Foreword

xiii

Prologue

xv

Introduction

2

Part I FRAME – Understand your problem

24

1 Define your quest – Create an initial frame

26

2 Fine-tune your quest – Improve your frame

54

3 Diagnose your problem

72

Part II EXPLORE – Identify alternatives and criteria

92

4 Map the solution space – Explore alternatives

94

5 Clarify what matters – Explore criteria

124

Part III DECIDE – Select the best on-balance solution

140

6 Choose your route – Evaluate your alternatives

142

7 Align interdependent decisions

160

8 Win ‘em over – Convince effectively

170

9 Go!

190

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