Smart City Index 2023

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Abu Dhabi

% of respondents who chose the Priority Area

PRIORITY AREAS

20%

40%

60%

80%

100%

affordable housing fulfilling employment

72.0%

PRIORITY AREAS The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation. From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city. The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation. ATTITUDES From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city.

IMD Smart City Index 2023 A User’s Guide Abu Dhabi BACKGROUND INFORMATION City Population HDI SMART CITY RANKING 3,652,029 0.911

52.0%

unemployment health services road congestion air pollution green spaces

50.0%

34.4%

29.7%

26.8% 26.5% 26.4%

affordable housing fulfilling employment public transport school education basic amenities citizen engagement recycling social mobility security corruption unemployment health services road congestion air pollution green spaces public transport school education basic amenities citizen engagement recycling social mobility security corruption

% of respondents who chose the Priority Area

23.5%

20%

40%

60%

80%

100%

21.6% 20.8% 20.5%

72.0%

52.0%

BACKGROUND INFORMATION (UN World Urbanisation Prospects 2022 estimate)

18.7%

50.0%

SMART CITY RANKING ▼ Out of 141

16.4%

34.4%

12.4%

29.7%

26.8% 26.5% 26.4%

City

Attitudes Shows and compares the responses to three key privacy aspects (willingness to concede personal data, comfort vis-à-vis face recognition, and whether online information has increased trust in authorities) and the percentage of day-to-day transactions that are non-cash. The city is represented by the blue bar, while the group average is shown by the light red bar. Population HDI 3,652,029 Out of 141 (UN World Urbanisation Prospects 2022 estimate) 0.911 13 Map tiles by Stamen Design CC BY 3.0 Map Data © OpenStreetMap Country HDI Life expectancy at birth Expected years of schooling SMART CITY RATING -0.001 -0.2 0.866 77.8 13.6 11.0 0.890 78.0 14.3 12.7 79.0 2018 12 out of 118 in 2021 1 yr change 2020 2021 0.911 78.7 15.7 15.7 0.912 2019 ▼

% of respondents who agree or strongly agree with the statement

23.5%

20%

40%

60%

80%

100%

21.6% 20.8% 20.5%

You are willing to concede personal data in order to improve traffic congestion

75.2%

You are comfortable with face recognition technologies to lower crime

90.6%

18.7%

16.4%

You feel the availability of online information has increased your trust in authorities

91.9%

12.4%

The proportion of your day-to-day payment transactions that are non-cash (% of transactions)

68.2%

+0.0 +0.0 -443

12.1 67,462

12.7 62,574

Mean years of schooling GNI per capita (PPP $)

% of respondents who agree or strongly agree with the statement

66,912

63,016

ATTITUDES LEGEND:

GROUPMEAN

CITY

20%

40%

60%

80%

100%

12 out of 118 BB in 2021

Map tiles by Stamen Design CC BY 3.0 Map Data © OpenStreetMap

You are willing to concede personal data in order to improve traffic congestion

75.2%

66,912 0.866 77.8 13.6 11.0 2018

0.890 78.0 14.3 2019 12.1 67,462

2020

12.7 62,574 2021 0.911 78.7 15.7 40

1 yr change

Country HDI Life expectancy at birth Expected years of schooling Mean years of schooling GNI per capita (PPP $) Health & Safety Recycling services are satisfactory Public safety is not a problem Air pollution is not a problem Medical services provision is satisfactory

You are comfortable with face recognition technologies to lower crime

90.6%

LEGEND:

MIN

CITY MEAN

GROUPMAX

12.7 15.7 79.0 0.912

-0.001 -0.2

You feel the availability of online information has increased your trust in authorities

91.9%

STRUCTURES

TECHNOLOGIES

A in 2021

SMART CITY RATING

The proportion of your day-to-day payment transactions that are non-cash (% of transactions)

Score

68.2%

+0.0 +0.0 -443

Health & Safety

100

86.4 70.7 84.9 56.8 88.2

72.8 80.8 76.8 87.2 60.4 86.2 73.6 80.5 81.8 68.4 65.1 72.8 80.8 76.8 87.2 60.4 86.2 73.6 68.4 65.1 80.5 81.8 78.7 77.0 77.0 85.9 88.7

Basic sanitation meets the needs of the poorest areas

GROUPMEAN Online reporting of city maintenance problems provides a speedy solution A website or App allows residents to easily give away unwanted items CITY

63,016

LEGEND:

A in 2021 FACTOR RATINGS BB STRUCTURES BB

Free public wifi has improved access to city services

Structures and Technologies

CCTV cameras has made residents feel safer

GROUPMAX A website or App allows residents to effectively monitor air pollution Arranging medical appointments online has improved access

LEGEND:

MIN

CITY MEAN

51.7

Finding housing with rent equal to 30% or less of a monthly salary is not a problem

STRUCTURES

TECHNOLOGIES

Score

Health & Safety Mobility

100

76.0 70.7 67.1 64.1 71.9 66.0 65.5 84.2 84.8 82.6 81.2 76.0 70.7 67.1 64.1 83.2 59.9 84.8 82.6 86.4 70.7 84.9 56.8 88.2 83.2 59.9 51.7

Basic sanitation meets the needs of the poorest areas Traffic congestion is not a problem

Online reporting of city maintenance problems provides a speedy solution A website or App allows residents to easily give away unwanted items Car-sharing Apps have reduced congestion Apps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestion Online scheduling and ticket sales has made public transport easier to use The city provides information on traffic congestion through mobile phones Free public wifi has improved access to city services CCTV cameras has made residents feel safer A website or App allows residents to effectively monitor air pollution Arranging medical appointments online has improved access

Recycling services are satisfactory Public transport is satisfactory Public safety is not a problem Air pollution is not a problem Medical services provision is satisfactory

Key survey data collected on Structures (left side) and Technologies (right side), under five key areas: health and safety, mobility, activities, opportunities, and governance. Each indicator presents the Score for the city and a comparison with its Group (1-4). Showing the Group’s Minimum, Mean, and Maximum Scores (light red bar) alongside with the city (blue circle) allows a clear comparison of the city’s performance in this indicator. The Methodology section provides the exact calculation of the Score. This table can be read in two ways: down to examine all Structures or Technologies indicators, or across to examine a key area in both Structures and Technologies. 3 GROUP TECHNOLOGIES BB FACTOR RATINGS BB STRUCTURES All ratings range from AAA to D 3 GROUP TECHNOLOGIES BB All ratings range from AAA to D

Finding housing with rent equal to 30% or less of a monthly salary is not a problem

Mobility Activities

Green spaces are satisfactory

Online purchasing of tickets to shows and museums has made it easier to attend

Traffic congestion is not a problem Public transport is satisfactory Opportunities (Work & School) Employment finding services are readily available Cultural activities (shows, bars, and museums) are satisfactory

Car-sharing Apps have reduced congestion

Apps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestion Online scheduling and ticket sales has made public transport easier to use The city provides information on traffic congestion through mobile phones Opportunities (Work & School) Online access to job listings has made it easier to find work IT skills are taught well in schools Online services provided by the city has made it easier to start a new business

Most children have access to a good school

Lifelong learning opportunities are provided by local institutions

Activities Green spaces are satisfactory Minorities feel welcome Businesses are creating new jobs

The current internet speed and reliability meet connectivity needs

Activities

88.7

Online purchasing of tickets to shows and museums has made it easier to attend

Cultural activities (shows, bars, and museums) are satisfactory

Governance

70.1

Opportunities (Work & School) Employment finding services are readily available Information on local government decisions are easily accessible Corruption of city officials is not an issue of concern Residents contribute to decision making of local government Residents provide feedback on local government projects Most children have access to a good school Lifelong learning opportunities are provided by local institutions

Opportunities (Work & School) Online public access to city finances has reduced corruption Online voting has increased participation Online access to job listings has made it easier to find work

78.7 77.0 77.0 85.9 83.1 67.3 73.3

IT skills are taught well in schools An online platform where residents can propose ideas has improved city life Processing Identification Documents online has reduced waiting times Online services provided by the city has made it easier to start a new business

Businesses are creating new jobs

The current internet speed and reliability meet connectivity needs

81.2

Minorities feel welcome

Governance

84.2 66.0 65.5

83.1 73.3 70.1 67.3

Information on local government decisions are easily accessible

Online public access to city finances has reduced corruption

Corruption of city officials is not an issue of concern

Online voting has increased participation

Residents contribute to decision making of local government Residents provide feedback on local government projects

An online platform where residents can propose ideas has improved city life Processing Identification Documents online has reduced waiting times

71.9

IMD Smart City Index 2023

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