Smart City Index 2023

IMD Smart City Index 2023 A User’s Guide

Abu Dhabi

Abu Dhabi

% of respondents who c

% of respondents who chose the Priority Area

PRIORITY AREAS

PRIORITY AREAS

0%

20%

40%

0%

20%

40%

60%

80%

100%

72.0% 75.2% ATTITUDES It also presents the United Nations HDI (country-level - for the parent economy of a given city) and its four components, as well as the city’s position on the map. Please note: for Taipei City only, the data is calculated using the same methodology and comparable data. 90.6% You are willing to concede personal data in order to improve traffic congestion 91.9% 80% 100% From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city. The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation. Background Information This section presents the Human Development Index (HDI) at the city level taken from the Global Data Lab, and the population of the city as defined through the United Nations World Urbanization Prospects for the majority of cities, or Eurostat for some of European cities. 21.6% 20.8% 20.5% 18.7% 16.4% 12.4% affordable housing fulfilling employment unemployment health services road congestion air pollution green spaces public transport school education basic amenities citizen engagement recycling social mobility security corruption 0% 20% You are comfortable with face recognition technologies to lower crime You feel the availability of online information has increased your trust in authorities

affordable housing fulfilling employment

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city. The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation. HDI 0.911

BACKGROUND INFORMATION Smart City Ranking Smart City Ranking: The Ranking position of the city amongst the 141 cities measured, based upon the Rating and its components. Group: Each city is assigned to one of four groups, based upon its HDI values. Smart City Rating and Factor Ratings: The Ratings for each city are calculated from the city’s performance relative to the other cities within the group. The Methodology section provides the exact procedure for these calculations. The 2021 Ranking and Rating are also shown for the 118 cities included in in the last edition’s index (2021). City Population 3,652,029 HDI Country HDI Life expectancy at birth Expected years of schooling Mean years of schooling GNI per capita (PPP $) 66,912 0.866 77.8 13.6 11.0 2018 0.890 78.0 14.3 2019 12.7 15.7 79.0 (UN World Urbanisation Prospects 2022 estimate) 0.911 12.1 67,462 2020 0.912 63,016 STRUCTURES 12.7 62,574 2021 0.911 78.7 15.7 in 2021 ▼ 13 SMART CITY RANKING 12 out of 118 Out of 141 BB

52.0%

unemployment health services road congestion air pollution green spaces

50.0%

SMART CITY RANKING

BACKGROUND INFORMATION

34.4%

34.4%

29.7%

29.7%

26.8% 26.5% 26.4%

26.8% 26.5% 26.4%

City

public transport school education basic amenities citizen engagement recycling social mobility security corruption

13

23.5%

Population 3,652,029

23.5%

21.6% 20.8% 20.5%

18.7%

(UN World Urbanisation Prospects 2022 estimate)

Out of 141

16.4%

12.4%

▼

% of respondents who agree or strongly agree with the statement

ATTITUDES

0%

20%

40%

60%

% of respondents who agree or s

12 out of 118

Map tiles by Stamen Design CC BY 3.0 Map Data © OpenStreetMap

You are willing to concede personal data in order to improve traffic congestion

40%

in 2021

Map tiles by Stamen Design CC BY 3.0 Map Data © OpenStreetMap

1 yr change

You are comfortable with face recognition technologies to lower crime

-0.001 -0.2

You feel the availability of online information has increased your trust in authorities

66,912 0.866 77.8 13.6 11.0 2018

0.890 78.0 14.3 2019 12.1 67,462

2020

12.7 62,574 2021 0.911 78.7 15.7

1 yr change

LEGEND: Country HDI Life expectancy at birth Expected years of schooling Mean years of schooling GNI per capita (PPP $)

SMART CITY RATING

The proportion of your day-to-day payment transactions that are non-cash (% of transactions)

12.7 15.7 79.0 0.912

-0.001 -0.2

68.2%

+0.0 +0.0 -443

SMART CITY RATING

The proportion of your day-to-day payment transactions that are non-cash (% of transactions)

+0.0 +0.0 -443

GROUPMEAN

CITY

BB

63,016

LEGEND:

GROUPMEAN

CITY

LEGEND:

MIN

CITY MEAN

GROUPMAX

TECHNOLOGIES

A in 2021

Health & Safety Priority Areas Summarizes the areas that the respondents perceive as the priority area for their city. From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. The total bar indicates the percentage of the respondents that included a given area as one of their five choices. The higher the percentage of responses per area, the greater the priority for the city. The left-hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention. Online reporting of city maintenance problems provides a speedy solution A website or App allows residents to easily give away unwanted items Free public wifi has improved access to city services CCTV cameras has made residents feel safer A website or App allows residents to effectively monitor air pollution Arranging medical appointments online has improved access Mobility Medical services provision is satisfactory Car-sharing Apps have reduced congestion Finding housing with rent equal to 30% or less of a monthly salary is not a problem 72.8 80.8 76.8 87.2 60.4 86.2 86.4 70.7 84.9 56.8 88.2 51.7 73.6 68.4 65.1 83.2 59.9 0 20 40 60 80 100 80 100 Score LEGEND: Health & Safety Health & Safety Basic sanitation meets the needs of the poorest areas Online reporting of city maintenance problems provides a speedy solution A website or App allows residents to easily give away unwanted items Recycling services are satisfactory Public safety is not a problem Air pollution is not a problem Free public wifi has improved access to city services CCTV cameras has made residents feel safer A website or App allows residents to effectively monitor air pollution Arranging medical appointments online has improved access Mobility Mobility 86.4 70.7 84.9 56.8 88.2 51.7 STRUCTURES TECHNOLOGIES 0 0 20 40 60 80 100 Score MIN GROUPMAX CITY MEAN

Score

Health & Safety

0

20

40

60

A in 2021

Basic sanitation meets the needs of the poorest areas

Recycling services are satisfactory Public safety is not a problem Air pollution is not a problem Medical services provision is satisfactory

20

40

TECHNOLOGIES BB FACTOR RATINGS BB STRUCTURES

TECHNOLOGIES BB FACTOR RATINGS BB STRUCTURES

Finding housing with rent equal to 30% or less of a monthly salary is not a problem

Mobility

Traffic congestion is not a problem Public transport is satisfactory

Apps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestion Online scheduling and ticket sales has made public transport easier to use The city provides information on traffic congestion through mobile phones

80.5 81.8

83.2 59.9

Traffic congestion is not a problem Public transport is satisfactory

Car-sharing Apps have reduced congestion

88.7 Online scheduling and ticket sales has made public transport easier to use The city provides information on traffic congestion through mobile phones 100% Apps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestion

bu Dhabi

Activities

Activities

% of respondents who chose the Priority Area

PRIORITY AREAS

84.8 82.6

Green spaces are satisfactory

Online purchasing of tickets to shows and museums has made it easier to attend

0%

20%

40%

60%

80%

Cultural activities (shows, bars, and museums) are satisfactory

affordable housing fulfilling employment

72.0%

Opportunities (Work & School) IT skills are taught well in schools Cultural activities (shows, bars, and museums) are satisfactory From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city. Activities Green spaces are satisfactory Governance The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation. 71.9 84.2 66.0 65.5 81.2 Opportunities (Work & School) Employment finding services are readily available Most children have access to a good school Lifelong learning opportunities are provided by local institutions Businesses are creating new jobs Minorities feel welcome Online voting has increased participation 76.0 70.7 67.1 64.1

52.0%

Activities

Opportunities (Work & School) Employment finding services are readily available

unemployment health services road congestion air pollution green spaces

50.0%

RT Y KING

84.8 82.6

Online purchasing of tickets to shows and museums has made it easier to attend

BACKGROUND INFORMATION

78.7 77.0 77.0 85.9

Online access to job listings has made it easier to find work

GROUP

34.4%

Most children have access to a good school

29.7%

Lifelong learning opportunities are provided by local institutions

Online services provided by the city has made it easier to start a new business

26.8% 26.5% 26.4%

City

3

Opportunities (Work & School)

Businesses are creating new jobs

The current internet speed and reliability meet connectivity needs

public transport school education basic amenities citizen engagement recycling social mobility security corruption

Minorities feel welcome

76.0 70.7 67.1 64.1 81.2

Online access to job listings has made it easier to find work

Population 3,652,029

HDI

GROUP

3

23.5%

IT skills are taught well in schools

0.911

21.6% 20.8% 20.5%

Governance

Online services provided by the city has made it easier to start a new business

3

83.1 73.3 70.1 67.3

Information on local government decisions are easily accessible

Online public access to city finances has reduced corruption

The current internet speed and reliability meet connectivity needs

(UN World Urbanisation Prospects 2022 estimate)

Corruption of city officials is not an issue of concern

18.7%

141

All ratings range from AAA to D

Residents contribute to decision making of local government Residents provide feedback on local government projects

An online platform where residents can propose ideas has improved city life Processing Identification Documents online has reduced waiting times

16.4%

12.4%

▼

Governance

Governance

71.9 80% 84.2 66.0 65.5

Information on local government decisions are easily accessible

Online public access to city finances has reduced corruption

Corruption of city officials is not an issue of concern

Online voting has increased participation

% of respondents who agree or strongly agree with the statement

All ratings range from AAA to D

Residents contribute to decision making of local government Residents provide feedback on local government projects ATTITUDES

An online platform where residents can propose ideas has improved city life Processing Identification Documents online has reduced waiting times 100%

0%

20%

40%

60%

of 118

Map tiles by Stamen Design CC BY 3.0 Map Data © OpenStreetMap

You are willing to concede personal data in order to improve traffic congestion

75.2%

21

0.866 77.8 13.6 11.0 2018

0.890 78.0 14.3 2019

2020

2021 0.911 78.7 15.7

1 yr change

IMD Smart City Index 2023 Country HDI Life expectancy at birth Expected years of schooling Mean years of schooling

You are comfortable with face recognition technologies to lower crime

90.6%

31

12.7 15.7 79.0 0.912

-0.001 -0.2

You feel the availability of online information has increased your trust in authorities

91.9%

RT ATING

The proportion of your day-to-day payment transactions that are non-cash (% of transactions)

68.2%

+0.0 +0.0

12.1

12.7