Smart City Index 2023

Zurich

% of respondents who chose the Priority Area

PRIORITY AREAS

0%

20%

40%

60%

80%

100%

affordable housing road congestion unemployment air pollution security green spaces fulfilling employment public transport recycling health services social mobility basic amenities school education corruption citizen engagement

80.3%

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city. The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.

65.2%

33.1% 32.6%

SMART CITY RANKING

BACKGROUND INFORMATION

26.8% 26.5%

City

22.9% 22.4% 22.3%

Population 1,553,423

HDI

1

0.989

18.1%

17.1%

13.7% 13.0% 12.8% 12.1%

(Eurostat)

Out of 141

▬

% of respondents who agree or strongly agree with the statement

ATTITUDES

0%

20%

40%

60%

80%

100%

1 out of 118

Map tiles by Stamen Design CC BY 3.0 Map Data © OpenStreetMap

You are willing to concede personal data in order to improve traffic congestion

68.3%

in 2021

0.946 83.6 2018

0.955 83.8 16.3 2019 13.4 69,394

2020

13.9 66,933 2021 0.962 84.0 16.5

1 yr change

Country HDI Life expectancy at birth Expected years of schooling Mean years of schooling GNI per capita (PPP $)

You are comfortable with face recognition technologies to lower crime

60.1%

0.956

+0.006 +0.9 +0.0 +0.0 +1,922

You feel the availability of online information has increased your trust in authorities

65.2%

13.9 16.5 83.1

SMART CITY RATING AAA

The proportion of your day-to-day payment transactions that are non-cash (% of transactions)

76.4%

16.2 13.4

59,375

65,011

LEGEND:

GROUPMEAN

CITY

LEGEND:

MIN

CITY MEAN

GROUPMAX

STRUCTURES

TECHNOLOGIES

AAA in 2021

Score

Score

Health & Safety

Health & Safety

0

20

40

60

80

100

0

20

40

60

80

100

87.1 74.7 85.0 59.2 86.2 26.4

51.3 58.5 54.2 48.5 39.5 59.9 41.3 50.8 40.4 55.2 78.4

Basic sanitation meets the needs of the poorest areas

Online reporting of city maintenance problems provides a speedy solution A website or App allows residents to easily give away unwanted items

Recycling services are satisfactory Public safety is not a problem Air pollution is not a problem Medical services provision is satisfactory

TECHNOLOGIES A FACTOR RATINGS AAA STRUCTURES

Free public wifi has improved access to city services

CCTV cameras has made residents feel safer

A website or App allows residents to effectively monitor air pollution Arranging medical appointments online has improved access

Finding housing with rent equal to 30% or less of a monthly salary is not a problem

Mobility

Mobility

79.6 39.2

Traffic congestion is not a problem Public transport is satisfactory

Car-sharing Apps have reduced congestion

Apps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestion Online scheduling and ticket sales has made public transport easier to use The city provides information on traffic congestion through mobile phones

Activities

Activities

84.0 74.8

78.5

Green spaces are satisfactory

Online purchasing of tickets to shows and museums has made it easier to attend

Cultural activities (shows, bars, and museums) are satisfactory

Opportunities (Work & School) Employment finding services are readily available

Opportunities (Work & School)

78.0 60.7 54.4 78.7

84.3 74.1 72.0 74.1 67.8

Online access to job listings has made it easier to find work

GROUP

Most children have access to a good school

IT skills are taught well in schools

Lifelong learning opportunities are provided by local institutions

Online services provided by the city has made it easier to start a new business

1

Businesses are creating new jobs

The current internet speed and reliability meet connectivity needs

Minorities feel welcome

Governance

Governance

71.1

55.4 48.4 44.6 49.5

Information on local government decisions are easily accessible

Online public access to city finances has reduced corruption

69.5 65.0 73.1

Corruption of city officials is not an issue of concern

Online voting has increased participation

All ratings range from AAA to D

Residents contribute to decision making of local government Residents provide feedback on local government projects

An online platform where residents can propose ideas has improved city life Processing Identification Documents online has reduced waiting times

176 Smart City Index 2021