Smart City Index 2023
Madrid
% of respondents who chose the Priority Area
PRIORITY AREAS
0%
20%
40%
60%
80%
100%
affordable housing fulfilling employment
70.3%
From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city. The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.
64.5%
health services unemployment security air pollution corruption
57.7%
SMART CITY RANKING
BACKGROUND INFORMATION
44.2%
38.5%
37.1%
City
33.0%
road congestion school education basic amenities green spaces public transport recycling citizen engagement social mobility
22.9%
Population 6,755,828
HDI
37
21.6%
0.940
19.5%
15.6%
14.8% 14.7%
(Eurostat)
Out of 141
11.6% 11.5%
▬
% of respondents who agree or strongly agree with the statement
ATTITUDES
0%
20%
40%
60%
80%
100%
37 out of 118
Map tiles by Stamen Design CC BY 3.0 Map Data © OpenStreetMap
You are willing to concede personal data in order to improve traffic congestion
67.3%
in 2021
35,041 0.893 83.4 17.9 9.8 2018
0.904 83.6 17.6 2019 10.3 40,975
2020
10.6 38,354 2021 0.905 83.0 17.9
1 yr change
Country HDI Life expectancy at birth Expected years of schooling Mean years of schooling GNI per capita (PPP $)
You are comfortable with face recognition technologies to lower crime
77.4%
0.899
+0.006 +0.7 +0.0 +0.0 +1,838
You feel the availability of online information has increased your trust in authorities
62.1%
10.6 17.9 82.3
SMART CITY RATING
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
68.5%
36,516
LEGEND:
GROUPMEAN
CITY
BB
LEGEND:
MIN
CITY MEAN
GROUPMAX
STRUCTURES
TECHNOLOGIES
BB in 2021
Score
Score
Health & Safety
Health & Safety
0
20
40
60
80
100
0
20
40
60
80
100
64.1 53.9 63.9 29.6 50.6 20.9
54.0 52.5 59.1 58.1 51.9 63.6 57.6 57.4 51.7 67.2 70.0
Basic sanitation meets the needs of the poorest areas
Online reporting of city maintenance problems provides a speedy solution A website or App allows residents to easily give away unwanted items
Recycling services are satisfactory Public safety is not a problem Air pollution is not a problem Medical services provision is satisfactory
TECHNOLOGIES BBB FACTOR RATINGS BB STRUCTURES
Free public wifi has improved access to city services
CCTV cameras has made residents feel safer
A website or App allows residents to effectively monitor air pollution Arranging medical appointments online has improved access
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
Mobility
Mobility
62.5 23.7
Traffic congestion is not a problem Public transport is satisfactory
Car-sharing Apps have reduced congestion
Apps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestion Online scheduling and ticket sales has made public transport easier to use The city provides information on traffic congestion through mobile phones
Activities
Activities
80.1 74.0
78.2
Green spaces are satisfactory
Online purchasing of tickets to shows and museums has made it easier to attend
Cultural activities (shows, bars, and museums) are satisfactory
Opportunities (Work & School) Employment finding services are readily available
Opportunities (Work & School)
66.3 61.7 56.1 77.1
61.8 67.5 49.0 74.6 54.6
Online access to job listings has made it easier to find work
GROUP
Most children have access to a good school
IT skills are taught well in schools
Lifelong learning opportunities are provided by local institutions
Online services provided by the city has made it easier to start a new business
2
Businesses are creating new jobs
The current internet speed and reliability meet connectivity needs
Minorities feel welcome
Governance
Governance
44.2 39.3 56.1 33.0
66.3 52.4 41.7 50.4
Information on local government decisions are easily accessible
Online public access to city finances has reduced corruption
Corruption of city officials is not an issue of concern
Online voting has increased participation
All ratings range from AAA to D
Residents contribute to decision making of local government Residents provide feedback on local government projects
An online platform where residents can propose ideas has improved city life Processing Identification Documents online has reduced waiting times
111 Smart City Index 2021
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