Smart City Index 2023
London
% of respondents who chose the Priority Area
PRIORITY AREAS
0%
20%
40%
60%
80%
100%
affordable housing health services air pollution security road congestion unemployment fulfilling employment public transport recycling corruption school education green spaces social mobility basic amenities citizen engagement
71.7%
From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city. The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.
49.0%
46.1%
SMART CITY RANKING
BACKGROUND INFORMATION
43.8%
41.2%
30.5%
City
28.2%
27.1%
Population 8,982,256
HDI
6
24.2%
0.973
23.0%
21.4%
18.9%
(Eurostat)
17.0%
Out of 141
14.8%
8.6%
▼
% of respondents who agree or strongly agree with the statement
ATTITUDES
0%
20%
40%
60%
80%
100%
3 out of 118
Map tiles by Stamen Design CC BY 3.0 Map Data © OpenStreetMap
You are willing to concede personal data in order to improve traffic congestion
56.1%
in 2021
2018
0.932 81.3 17.5 13.2 46,071 2019
2020
13.4 45,225 2021 0.929 80.7 17.3
1 yr change
Country HDI Life expectancy at birth Expected years of schooling Mean years of schooling GNI per capita (PPP $)
You are comfortable with face recognition technologies to lower crime
70.2%
0.920 81.2 17.4 13.0
0.924
+0.005 +0.3 +0.0 +0.0 +2,850
You feel the availability of online information has increased your trust in authorities
56.9%
13.4 17.3 80.4
SMART CITY RATING
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
74.8%
39,507
42,375
LEGEND:
GROUPMEAN
CITY
A
LEGEND:
MIN
CITY MEAN
GROUPMAX
STRUCTURES
TECHNOLOGIES
A in 2021
Score
Score
Health & Safety
Health & Safety
0
20
40
60
80
100
0
20
40
60
80
100
62.6 31.8 61.0 29.5 53.9 26.5
63.6 47.0 63.4 59.6 44.9 57.8 50.0 60.2 44.5 64.1 66.7
Basic sanitation meets the needs of the poorest areas
Online reporting of city maintenance problems provides a speedy solution A website or App allows residents to easily give away unwanted items
Recycling services are satisfactory Public safety is not a problem Air pollution is not a problem Medical services provision is satisfactory
TECHNOLOGIES AA FACTOR RATINGS BBB STRUCTURES
Free public wifi has improved access to city services
CCTV cameras has made residents feel safer
A website or App allows residents to effectively monitor air pollution Arranging medical appointments online has improved access
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
Mobility
Mobility
61.2 24.5
Traffic congestion is not a problem Public transport is satisfactory
Car-sharing Apps have reduced congestion
Apps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestion Online scheduling and ticket sales has made public transport easier to use The city provides information on traffic congestion through mobile phones
Activities
Activities
77.6 71.0
78.3
Green spaces are satisfactory
Online purchasing of tickets to shows and museums has made it easier to attend
Cultural activities (shows, bars, and museums) are satisfactory
Opportunities (Work & School) Employment finding services are readily available
Opportunities (Work & School)
72.1
62.8 62.2 61.7 65.3
Online access to job listings has made it easier to find work
GROUP
67.4 60.7 71.5
Most children have access to a good school
IT skills are taught well in schools
Lifelong learning opportunities are provided by local institutions
Online services provided by the city has made it easier to start a new business
1
Businesses are creating new jobs
The current internet speed and reliability meet connectivity needs
60.1
Minorities feel welcome
Governance
Governance
52.8 44.6 63.3 40.1
62.8 52.0 45.6 56.9
Information on local government decisions are easily accessible
Online public access to city finances has reduced corruption
Corruption of city officials is not an issue of concern
Online voting has increased participation
All ratings range from AAA to D
Residents contribute to decision making of local government Residents provide feedback on local government projects
An online platform where residents can propose ideas has improved city life Processing Identification Documents online has reduced waiting times
107 Smart City Index 2021
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