Smart City Index 2021

Tallinn

% of respondents who chose the Priority Area

PRIORITY AREAS

0%

20%

40%

60%

80%

100%

affordable housing corruption road congestion health services fulfilling employment citizen engagement unemployment recycling

58.4%

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city. The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

48.7%

43.1%

SMART CITY RANKING 56

BACKGROUND INFORMATION

36.1% 35.6%

31.6% 31.6%

City

23.6%

Population

green spaces social mobility security

22.8%

440,000

21.1%

19.2% 19.0% 18.7%

school education basic amenities public transport air pollution

(Eurostat)

Out of 118

18.4% 18.0%

▲ 59 in 2020

% of respondents who agree or strongly agree with the statement

ATTITUDES

0%

20%

40%

60%

80%

100%

Map tiles by Stamen Design CC BY 3.0 Map Data © OpenStreetMap

You are willing to concede personal data in order to improve traffic congestion You are comfortable with face recognition technologies to lower crime You feel the availability of online information has increased your trust in authorities The proportion of your day-to-day payment transactions that are non-cash (% of transactions)

56.1%

2016 0.875

2017 0.879

2018 0.882

0.892 2019

1 yr change

Country HDI Life expectancy at Birth Expected years of schooling Mean years of schooling GNI per capita (PPP $)

51.0%

+0.010

59.3%

SMART CITY RATING

13.1 16.1 78.1

13.0 16.1 78.4

13.0 16.1 78.6

16.0 13.1 78.8

-0.1 +0.1 +0.2

77.8%

27,915

29,320

30,379

36,019

+5,640

LEGEND:

GROUP MEAN

CITY

B

LEGEND:

MIN

CITY MEAN

GROUP MAX

STRUCTURES

TECHNOLOGIES

B in 2020

Score

Score

0

20

40

60

80

100

0

20

40

60

80

100

Health & Safety

Health & Safety

71.7 71.6 79.8 72.0 74.8 33.1

51.7 53.7 60.5 65.5 39.6 70.7 34.2 34.1 35.8 78.7 26.2

Basic sanitation meets the needs of the poorest areas

Online reporting of city maintenance problems provides a speedy solution A website or App allows residents to easily give away unwanted items

Recycling services are satisfactory Public safety is not a problem

FACTOR RATINGS

Free public wifi has improved access to city services CCTV cameras has made residents feel safer

Air pollution is not a problem

Medical services provision is satisfactory

A website or App allows residents to effectively monitor air pollution Arranging medical appointments online has improved access

Finding housing with rent equal to 30% or less of a monthly salary is not a problem

B

Mobility

Mobility

70.0 26.2

Traffic congestion is not a problem Public transport is satisfactory

Car-sharing Apps have reduced congestion

STRUCTURES

Apps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestion Online scheduling and ticket sales has made public transport easier to use The city provides information on traffic congestion through mobile phones

CCC

Activities

Activities

TECHNOLOGIES

75.4 86.6

87.3

Green spaces are satisfactory

Online purchasing of tickets to shows and museums has made it easier to attend

Cultural activities (shows, bars, and museums) are satisfactory

Opportunities (Work & School)

Opportunities (Work & School)

78.4 75.2 67.8 70.4 49.7

80.4 59.6 54.3 74.6

Employment finding services are readily available Most children have access to a good school

Online access to job listings has made it easier to find work

GROUP

IT skills are taught well in schools

Lifelong learning opportunities are provided by local institutions

Online services provided by the city has made it easier to start a new business

3

Businesses are creating new jobs

The current internet speed and reliability meet connectivity needs

Minorities feel welcome

Governance

Governance

68.6 33.9 39.1 52.4

36.4 73.3 48.7 79.8

Information on local government decisions are easily accessible Corruption of city officials is not an issue of concern Residents contribute to decision making of local government Residents provide feedback on local government projects

Online public access to city finances has reduced corruption

Online voting has increased participation

All ratings range from AAA to D

An online platform where residents can propose ideas has improved city life Processing Identification Documents online has reduced waiting times

120 Smar t C i t y I ndex 2021