Smart City Index 2021

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User’s Guide to the Smart City Index

Abu Dhabi Smart City Ranking

PRIORITY AREAS Background Information

% of respondents who chose the Priority Area

Abu Dhabi

% of respondents who chose th

20%

40%

60%

80%

100%

PRIORITY AREAS

20%

40%

affordable housing fulfilling employment unemployment health services road congestion air pollution green spaces public transport school education recycling basic amenities citizen engagement security social mobility corruption

74.3% This presents the UNHuman Development Index and its four components of the parent economy of the city, as well as the city’s position on the map. For Taipei City, the data is calculated using the same methodology and comparable data. This section also presents the population of the city as defined through the UN World Urb nization Prospects for the majority of cities or Eurostat for a number of European cities. From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city. The left and section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention. 24.5% 24.5% 24.3% 23.1% 21.8% 21.1% 20.7% 16.5% 11.8% affordable housing fulfilling employment unemployment health services road congestion air pollution green spaces public transport school education recycling basic amenities citizen engagement security social mobility corruption 0% 20% You are willing to concede personal data in order to improve traffic congestion You are comfortable with face recognition technologies to lower crime You feel the availability of online information has increased your trust in authorities The proportion of your day-to-day payment transactions that are non-cash (% of transactions) 75.3% 89.1% 89.8% 70.0% 80% 100% ATTITUDES

BACKGROUND INFORMATION Smart City Ranking: The Ranking position of the city amongst the 118 cities measured, based upon the Rating and its components. Group: Each city is assigned to one of four groups, based upon its HDI values. Smart City Rating and Factor Ratings: The Ratings for each city are calculated from the city’s performance relative to the other cities within the group. The Methodology section provides the exact procedure for these calculations. The 2021 Ranking and Rating are also shown for the 109 cities included in last year’s index. City Population 1,480,000 (UN World Urbanization Prospects) Country HDI Life expectancy at Birth Expected years of schooling Mean years of schooling GNI per capita (PPP $) 2016 0.863 2017 0.864 2018 0.866 10.8 13.6 10.9 13.6 11.0 13.6 77.5 77.6 77.8 67,410 67,136 66,912 STRUCTURES

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city. The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

49.2%

46.5%

SMART CITY RANKING 28

46.5%

34.8%

SMART CITY RANKING 28

BACKGROUND INFORMATION

34.8%

27.9%

25.7%

24.5% 24.5% 24.3%

City

Population 1,480,000

23.1%

21.8% 21.1% 20.7%

(UN World Urbanization Prospects)

Out of 118

16.5%

Out of 118

11.8%

▲ 42 in 2020

% of respondents who agree or strongly agree with the statement

ATTITUDES

% of respondents who agree or strongly

20%

40%

60%

Map tiles by Stamen Design CC BY 3.0 Map Data © OpenStreetMap

40%

You are willing to concede personal data in order to improve traffic congestion You are comfortable with face recognition technologies to lower crime You feel the availability of online information has increased your trust in authorities The proportion of your day-to-day payment transactions that are non-cash (% of transactions) 2016 2017 2018 0.863 0.864 0.866 77.5 77.6 77.8

Map tiles by Stamen Design CC BY 3.0 Map Data © OpenStreetMap

0.890 2019

1 yr change

0.890 2019

1 yr change

LEGEND: Mean years of schooling GNI per capita (PPP $) Country HDI Life expectancy at Birth Expected years of schooling

+0.024

BB SMART CITY RATING

+0.024

14.3 12.1 78.0 SMART CITY RATING 67,462 BB

+0.7 +1.1 +0.2 +550

14.3 12.1 78.0

+0.7 +1.1 +0.2 +550

10.8 13.6

10.9 13.6

11.0 13.6

GROUP MEAN

CITY

67,410

67,136

66,912

67,462

LEGEND:

GROUP MEAN

CITY

LEGEND:

MIN

CITY MEAN

GROUP MAX

LEGEND:

MIN

CITY MEAN

GROUP MAX

Health & Safety Summarizes the areas that the respondents perceive as the priority area for their city. From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. The total bar indicates the percentage of the respondents that included a given area as one of their five choices. The higher the percentage of responses per area, the greater the priority for the city. The left-hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention. Priority Areas Health & Safety Health & Safety Basic sanitation meets the needs of the poorest areas Online reporting of city maintenance problems provides a speedy solution Recycling services are satisfactory A website or App allows residents to easily give away unwanted items Public safety is not a problem Free public wifi has i proved access to city services Air pollution is not a problem CCTV cameras has made residents feel safer Medic l services provision is sati fac ory A w bsite or App allows residents to effectively monitor a r pollution Finding housing with rent equal to 30% or less of a monthly salary is not a problem Arranging medical appointments online has improved access Mobility Mobility Traffic congestion is not a problem Car-sharing Apps have reduced congestion Public transport is satisfactory 85.9 STRUCTURES TECHNOLOGIES 81.9 84.4 74.5 60.8 88.1 51.0 66.4 0 0 20 40 60 80 100 Score Online reporting of city maintenance problems provides a speedy solution A website or App allows residents to easily give away unwanted items Free public wifi has improved access to city services CCTV cameras has made residents feel safer A website or App allows residents to effectively monitor air pollution Arranging medical appointments online has improved access Mobility Car-sharing Apps have reduced congestion 85.9 84.4 74.5 60.8 88.1 51.0 74.5 74.6 71.7 85.7 58.4 85.3 TECHNOLOGIES 81.9 66.4 0 20 40 60 80 100 80 100 Score

BB in 2020

Score BB in 2020

Score

Health & Safety

Basic sanitation meets the needs of the poorest areas

Recycling services are satisfactory Public safety is not a problem

FACTOR RATINGS

Air pollution is not a problem

Medical services provision is satisfactory

Finding housing with rent equal to 30% or less of a monthly salary is not a problem

Mobility

69.9 63.9 65.7 82.4 78.5

Traffic congestion is not a problem Public transport is satisfactory

STRUCTURES

Apps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestion Online scheduling and ticket sales has made public transport easier to use The city provides information on traffic congestion through mobile phones

STRUCTURES

BB TECHNOLOGIES

Activities Abu Dhabi

% of respondents who chose the Priority Area

Activities PRIORITY AREAS

Activities

Activities 60%

20%

40%

80%

100%

TECHNOLOGIES

80.8 84.3

87.5

Green spaces are satisfactory

Online purchasing of tickets to shows and museums has made it easier to attend

80.8 84.3

Green spaces are satisfactory

Online purchasing of tickets to shows and museums has made it easier to attend

Cultural activities (shows, bars, and museums) are satisfactory

affordable housing fulfilling employment

74.3%

Opportunities (Work & School) From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city. The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention. Online access to job listings has made it easier to find work IT skills are taught well in schools The current internet speed and reliability meet connectivity needs Governance Online public access to city finances has reduced corruption Online services provided by the city has made it easier to start a new business

Cultural activities (shows, bars, and museums) are satisfactory

49.2%

unemployment health services road congestion air pollution green spaces

46.5%

Opportunities (Work & School) Employment finding services are readily available Most children have access to a good school BACKGROUND INFORMATION

3 SMART CITY RANKING 28

Opportunities (Work & School)

34.8%

66.6 77.9 70.1 67.5 80.1

76.3 76.7 75.1 83.4

GROUP

27.9%

66.6 77.9 70.1 67.5 80.1 24.5% 24.5% 24.3%

Employment finding services are readily available Most children have access to a good school

Online access to job listings has made it easier to find work

GROUP

25.7%

City

IT skills are taught well in schools

Lifelong learning opportunities are provided by local institutions

Online services provided by the city has made it easier to start a new business

Businesses are creating new jobs

public transport school education recycling basic amenities citizen engagement security social mobility corruption

Businesses are creating new jobs

The current internet speed and reliability meet connectivity needs

Minorities feel welcome Population

Minorities feel welcome

1,480,000

23.1%

Governance

21.8% 21.1% 20.7%

Governance

82.3 69.7 60.5 69.8

68.2 65.6 71.3 82.8

Information on local government decisions are easily accessible (UN World Urba ization Prospects) Corruption of city officials is not an issue of concern Residents contribute to decision making of local government Residents provide feedback on local government projects

82.3 69.7 60.5 69.8

Information on local government decisions are easily accessible Corruption of city officials is not an issue of concern Residents contribute to decision making of local government Residents provide feedback on local government projects

Online public access to city finances has reduced corruption

Online voting has increased participation

Out of 118

16.5%

Online voting has increased participation

All ratings range from AAA to D

An online platform where residents can propose ideas has improved city life Processing Identification Documents online has reduced waiting times

11.8%

All ratings range from AAA to D

An online platform where residents can propose ideas has improved city life Processing Identification Documents online has reduced waiting times

▲ 42 in 2020

% of respondents who agree or strongly agree with the statement

ATTITUDES

20%

40%

60%

80%

100%

You are willing to concede personal data in order to improve traffic congestion You are comfortable with face recognition technologies to lower crime

75.3%

11 Smar t C i t y I ndex 2021

2016 0.863

2017 0.864

2018 0.866

0.890 2019

1 yr change

Country HDI

89.1%

+0.024

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