Smart City Index 2020

Cape Town

% of respondents who chose the Priority Area

PRIORITY AREAS

0%

20%

40%

60%

80%

100%

unemployment affordable housing security basic amenities corruption health services fulfilling employment school education public transport road congestion air pollution citizen engagement green spaces recycling social mobility

68.0%

From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city. The left hand section of each bar shows the Alignment - the proportion of those respondents who also answered the corresponding survey questions low. A strong Alignment implies that these areas also demand priority attention.

61.3%

55.9%

SMART CITY RANKING 103

BACKGROUND INFORMATION

55.1%

51.4%

47.6%

City

41.7%

30.4%

Population 3,660,000

26.3% 25.9%

14.2%

10.9%

(UN World Cities Report)

8.9%

Out of 109

8.1%

6.5%

▼ 93 in 2019

% of respondents who agree or strongly agree with the statement

ATTITUDES

0%

20%

40%

60%

80%

100%

Map tiles by Stamen Design CC BY 3.0 Map Data © OpenStreetMap

You are willing to concede personal data in order to improve traffic congestion You are comfortable with face recognition technologies to lower crime You feel the availability of online information has increased your trust in authorities The proportion of your day-to-day payment transactions that are non-cash (% of transactions)

74.1%

2015 0.699 62.6 13.8 10.1 12,052

0.702 63.2 13.7 2016 10.2 11,908

11,864 2017 13.7 10.2 63.5 0.704

2018 0.705

1 yr change

Country HDI Life expectancy at Birth Expected years of schooling Mean years of schooling GNI per capita (PPP $)

84.2%

+0.001 +0.4 +0.0 +0.0 -108.0

74.5%

SMART CITY RATING

63.9 13.7

69.2%

10.2 11,756

LEGEND:

GROUP MEAN

CITY

D

LEGEND:

MIN

CITY MEAN

GROUP MAX

STRUCTURES

TECHNOLOGIES

C in 2019

Score

Score

0

20

40

60

80

100

0

20

40

60

80

100

Health & Safety

Health & Safety

54.7 29.6 45.3 39.8 55.5 35.8

56.7 51.5 54.7 57.2 33.7 54.8 53.4 43.9 43.2 58.7 62.5

Basic sanitation meets the needs of the poorest areas

Online reporting of city maintenance problems provides a speedy solution A website or App allows residents to easily give away unwanted items

Recycling services are satisfactory Public safety is not a problem

TECHNOLOGIES C FACTOR RATINGS D STRUCTURES

Free public wifi has improved access to city services CCTV cameras has made residents feel safer

Air pollution is not a problem

Medical services provision is satisfactory

A website or App allows residents to effectively monitor air pollution Arranging medical appointments online has improved access

Finding housing with rent equal to 30% or less of a monthly salary is not a problem

Mobility

Mobility

49.2 35.2

Traffic congestion is not a problem Public transport is satisfactory

Car-sharing Apps have reduced congestion

Apps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestion Online scheduling and ticket sales has made public transport easier to use The city provides information on traffic congestion through mobile phones

Activities

Activities

76.6 66.9

80.8

Green spaces are satisfactory

Online purchasing of tickets to shows and museums has made it easier to attend

Cultural activities (shows, bars, and museums) are satisfactory

Opportunities (Work & School)

Opportunities (Work & School)

71.0 57.6 58.9 65.1

51.2 54.1 53.2 51.1 48.3

Employment finding services are readily available Most children have access to a good school

Online access to job listings has made it easier to find work

GROUP

IT skills are taught well in schools

Lifelong learning opportunities are provided by local institutions

Online services provided by the city has made it easier to start a new business

4

Businesses are creating new jobs

The current internet speed and reliability meet connectivity needs

Minorities feel welcome

Governance

Governance

50.9 39.4 59.5 26.1

60.4 50.1 41.4 47.0

Information on local government decisions are easily accessible Corruption of city officials is not an issue of concern Residents contribute to decision making of local government Residents provide feedback on local government projects

Online public access to city finances has reduced corruption

Online voting has increased participation

All ratings range from AAA to D

An online platform where residents can propose ideas has improved city life Processing Identification Documents online has reduced waiting times

39