IMD Smart City Index Report 2023
Amman
% of respondents who chose the Priority Area
PRIORITY AREAS
0%
20%
40%
60%
80%
100%
road congestion unemployment affordable housing corruption fulfilling employment green spaces public transport health services basic amenities air pollution school education security recycling citizen engagement social mobility
64.2%
From a list of 15 indicators, survey respondents were asked to select 5 that they perceived as the most urgent for their city. This is the total bar. The higher the percentage of responses per area, the greater the priority for the city. The left-hand, dark blue section of each bar shows the Alignment, i.e. the proportion of those respondents who also answered the survey on the corresponding area by giving it low priority. A strong Alignment (i.e. consistency across both areas explained) means that these areas may benefit from close observation.
62.5%
60.8%
SMART CITY RANKING 135
BACKGROUND INFORMATION
58.3%
34.2% 33.3% 33.3%
City
31.7% 31.7%
Population 4,007,526
HDI
0.737
19.2%
18.3%
14.2%
(UN Data)
13.3%
Out of 141
5.0%
3.3%
% of respondents who agree or strongly agree with the statement
ATTITUDES
0%
20%
40%
60%
80%
100%
not out of 118
Map tiles by Stamen Design CC BY 3.0 Map Data © OpenStreetMap
You are willing to concede personal data in order to improve traffic congestion
50.8%
in 2021
2018
0.727 76.0 10.6 10.4 10,073 2019
2020
10.5 9,924 2021 0.720 74.3 10.7
1 yr change
Country HDI Life expectancy at birth Expected years of schooling Mean years of schooling GNI per capita (PPP $)
You are comfortable with face recognition technologies to lower crime
83.3%
0.723 75.8
0.723
-0.003 -0.9
You feel the availability of online information has increased your trust in authorities
59.2%
10.5 10.7 75.2
SMART CITY RATING
The proportion of your day-to-day payment transactions that are non-cash (% of transactions)
54.4%
10.4 10.4
+0.0 +0.0 +135
9,967
9,789
LEGEND:
GROUP MEAN
CITY
D
LEGEND:
MIN
CITY MEAN
GROUP MAX
STRUCTURES
TECHNOLOGIES
not in 2021
Score
Score
Health & Safety
Health & Safety
0
20
40
60
80
100
0
20
40
60
80
100
40.8
35.1 41.9 38.5 56.0 26.4 57.6
Basic sanitation meets the needs of the poorest areas
Online reporting of city maintenance problems provides a speedy solution A website or App allows residents to easily give away unwanted items
23.1
Recycling services are satisfactory Public safety is not a problem Air pollution is not a problem Medical services provision is satisfactory
TECHNOLOGIES D FACTOR RATINGS D STRUCTURES
33.5 29.0 51.4 22.5
Free public wifi has improved access to city services
CCTV cameras has made residents feel safer
A website or App allows residents to effectively monitor air pollution Arranging medical appointments online has improved access
Finding housing with rent equal to 30% or less of a monthly salary is not a problem
Mobility
Mobility
8.1
36.7
Traffic congestion is not a problem Public transport is satisfactory
Car-sharing Apps have reduced congestion
51.1
30.4
Apps that direct you to an available parking space have reduced journey time Bicycle hiring has reduced congestion Online scheduling and ticket sales has made public transport easier to use The city provides information on traffic congestion through mobile phones
47.1 48.6 28.8
Activities
Activities
45.6 27.6
55.3
Green spaces are satisfactory
Online purchasing of tickets to shows and museums has made it easier to attend
Cultural activities (shows, bars, and museums) are satisfactory
Opportunities (Work & School) Employment finding services are readily available
Opportunities (Work & School)
57.8 41.4 42.9 61.5
34.0 27.8 24.0 22.9 47.4
Online access to job listings has made it easier to find work
GROUP
Most children have access to a good school
IT skills are taught well in schools
Lifelong learning opportunities are provided by local institutions
Online services provided by the city has made it easier to start a new business
4
Businesses are creating new jobs
The current internet speed and reliability meet connectivity needs
Minorities feel welcome
Governance
Governance
26.3 15.3 53.3 12.5
56.7 35.7 29.0 37.8
Information on local government decisions are easily accessible
Online public access to city finances has reduced corruption
Corruption of city officials is not an issue of concern
Online voting has increased participation
All ratings range from AAA to D
Residents contribute to decision making of local government Residents provide feedback on local government projects
An online platform where residents can propose ideas has improved city life Processing Identification Documents online has reduced waiting times
40 Smar t Ci ty Index 2021
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