IMD-OWP23-POSTEVENT-REPORT

Arturo Bris Q&A Carlos Cordon Digital lean: Process mining

Action points

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Process mining is a great opportunity to improve digital processes (and today most processes are digitalized).

You should methodically assess which processes you can apply process mining to.

You should use lean supply chain techniques to improve the process based on process mining insights.

By combining lean and digital tools, organizations can unleash new supply chain gains.

What is your solution? The unique perspective for supply chain managers is that neither lean experts nor process mining experts have realized so far that the combination of both might be the best productivity tool in the future. Through exploring the case of process mining and execution management firm Celonis, executives can start to understand how to bring the lean philosophy into the digital age, alongside building an ecosystem of partners to support the journey.

Recommended reading

What is your hot topic? Lean supply chains aim to deliver products in the most efficient way. The next revolution of lean supply chains is going to be digital lean, the use of process mining, and lean tools to boost productivity like never before.

Why does this matter now? Despite the extensive use of digital tools, we have seen that productivity is struggling to make gains. The combination of digital and lean could kickstart the next wave of productivity wins in the same way that the strategy of continuous improvement has been shown to do so.

Celonis: Building a lean digital ecosystem By Carlos Cordon, Benoit F Leleux, and Marc Chauvet

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OWP 2023