IMD Annual Report 2021

95 Learning

“The program is designed around the concept of secure base leadership to build psychological safety and resilience, co-creating the conditions where curiosity, creativity and innovation can flourish,” said Goldsworthy, co-author of award-winning book, Care to Dare . By February 2021, around 120 SITA leaders had completed the program, with a further 60 undertaking the virtual journey throughout the year. SITA said the program contributed to the company’s ranking in the top 30 of Forbes World’s Best Employers - the first time it had made the list. “I do think we owe you a lot for this one, and you can certainly be proud of your impact on our management team,” said SITA CEO Barbara Dalibard. “We have created networks within teams. They have a much better understanding of who they are, how they act, which one of our values is their best. Part of the ranking in the Forbes Best was really, I think, a clear recognition that things were much better, and people have done a lot and owe a lot to the program.” The learning that participants took from the program and shared with their teams resulted in increased collaboration and enhanced agility across SITA. “As dramatic as it sounds, it was life-changing,” said Diana Einterz, Excom member and President of the Americas. “The ‘aha’ moments will have a huge impact on my life going forward. I’ve been in business for 40 years and it’s one of the best programs in which I have ever participated.”

“In 2021, we were stronger than ever before due to the pandemic and the fact that it really shook us all up. We all had to step out of our comfort zones in different ways. Faculty had to innovate faster and deliver learning in a totally new and different way virtually. My team had to capture all this and package it in such a way that clients understood the value proposition and what we could actually do for them and do together. Our solutions are better than ever before, and we can have more impact on individual leaders, their organizations and society, thanks to the new learning solutions we are able to put together for our clients.” ANNA DUNAND EXECUTIVE DIRECTOR, CUSTOM PROGRAMS, IMD

High impact After graduation, 90% of participants said that over the next 6-12 months, the program would have a high impact both on them individually and on SITA. Across the four cohorts, the average program rating was 4.6 (on a 1 to 5 scale). Participants are using the concepts and learnings in their day-to-day activites.

Impact for your organization

Impact for you

Fig. 5