IMD Annual Report 2021

Learning 94

Affiliate Professor of Leadership and Organizational Change Susan Goldsworthy OLY

Custom impact: Learning in Practice gold for SITA leadership program Susan Goldsworthy and her team were recognized for excellence in executive education at the Chief Learning Officer magazine awards. Affiliate Professor of Leadership, Communications and Organizational Change Susan Goldsworthy OLY and her team co-created an award-winning, customized leadership program with air transport industry IT provider SITA. The goal? To accelerate SITA’s transformation and cultural evolution. Running across six cohorts of SITA’s top 200 executives, Professor Goldsworthy’s team worked closely with the multinational firm to design a program that could be easily translated into day-to- day practice, with a focus on three goals: • Develop adaptability, resilience and the ability to apply SITA leadership practices, while creating a sense of psychological safety • Increase self-awareness among leaders, develop authenticity and deploy strengths to teams • Return leaders to the business with a consistent leadership approach, applying common techniques and displaying a collective shift in mindset

Custom impact in 2021

197

organizations

382

programs

68.8%

virtual

20.6%

face-to-face

11.6%

online