IMD Annual Report 2021

15 Special features

Technology- mediated impact

Building on a rapid pivot that made it possible to deliver powerful learning experiences throughout the pandemic, IMD further refined itsadoptionof technology-mediatedlearning,not just forcontinuity, but to unlock deeper impact for a broader audience in 2021.

IMD’s approach focused on further professionalizing its capabilities and investing in areas where technology could be leveraged to enhance program delivery, build new experiential learning opportunities and create genuine differentiation. Equipped for the future IMD has invested in state-of-the-art audio-visual equipment and teaching facilities to ensure the effective delivery of synchronous, virtual liVe program formats, modules for asynchronous online learning, and hybrid learning and classroom experiences. “In 2021, we really professionalized the whole process we had introduced, whether it be training, sound or image quality or internet bandwidth,” said Chief Digital and Customer Experience Officer Louis Leclezio. IMD started to further transform its flagship “lecture hall” auditoriums (+350 seats) with the latest technology to capture and stream live sessions, including four HD cameras and AI. Many virtual programs also deploy best-in-class applications for interactive learning with virtual study rooms, live polls, interactive whiteboards and collaboration tools such as Miro. • 10 liVe auditoriums compatible with Zoom, Teams or Webex • 4 immersive auditoriums • 14 liVe rooms support virtual sessions via Zoom or Teams with multiple screens, 4K cameras, digital whiteboards, lighting and prompters • 9 videoconferencing rooms

“IMD has always been about impact and pushing boundaries. The pandemic has been an accelerator of what we had already been doing. We were already set up for innovation and pushing boundaries with technology – that’s just who we are.”

PAUL HUNTER DIRECTOR OF PROGRAMS AND LEARNING DESIGN